By shifting teller transactions to an assisted self-service system, financial institutions can serve more customers more quickly and with fewer internal resources.
This increases efficiency.
The key to success in a self-banking solution is building a user experience that is simple, yet empowers customers to have a deeper conversation with a banker when needed. Your assisted self-service system can only be viable if it delivers a rewarding user experience. People should be happy to use it.
Microelectronic’s Customer-Assist solution is based on the ARCA MyTeller system.
If you want to know more about our MyTeller Self-Banking Solution, register your interest to receive the 8-page brochure …